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Incentive Based Commission

October 16 2014

planning points a bIncentive based commission has been a component of real estate since the birth of the commission split between sales associates and brokerage firms. Some firms have innovated the incentive program with production incentives whereby the more an agent sells, the greater the percentage of the commission they retain. In some brokerage firms and franchise organizations, once you hit a top number, you "cap out" and get 100% of the commission.

These production-based incentives are effective at attracting and retaining top producing agents, but fall short in many other ways. A new model for brokerages to consider is an incentive program that encourages sales associates to adopt brokerage-provided solutions. Agents who choose not to use brokerage firms' provided solutions undermine the professional standards of the firm.

Going into 2015, brokerages may want to consider adding a points system to the production-based incentive program that is in place today. The thesis is that strategy would drive adoption of brokerage solutions that would increase the effectiveness of each sales associate and deliver a broker centric service experience to the consumer.

This thesis sounds like nirvana to brokerage owners. But I believe that a significant amount of thought needs to go into developing a good incentive solution. Firms need to go through a strategic process to arrive at a great solution. If a firm whips up an incentive program with little research, the risk is significant: agents will leave the firm.

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