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Sign into your accountThe Value in a Quality Service Certification®
May 13 2013
Perhaps one of the most valuable assets for a real estate brokerage is a proven history of great customer service and a promise to consumers that they can and will perform to the highest industry standard. Buying or selling a home is one of the most important financial decisions a person will ever make and selecting the right real estate agent will make a significant difference in their experience. While it's assumed brokerages and agents provide maximum effort and professionalism in all of their transactions, is there any way to prove that?
The Quality Service Certification (QSC) was created to protect and educate consumers when selecting a real estate professional. QSC certified brokers and agents make a pledge to clients, which is a description of all services they promise to provide throughout the transaction. In order to receive the QSC certification, real estate professionals must:
- Attend the QSC program
- Pass a written examination
- Sign a commitment to follow prescribed procedure