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Sign into your accountNorthwood Realty Launches Training Website for Their Agents
March 23 2016
About Northwood
Northwood Realty is among the largest independent real estate companies in America. They cover multiple states and their 38 offices are focused mainly on the densely populated areas of Western Pennsylvania and Eastern Ohio. They are a full service firm with 974 agents, offering residential, finance, relocation, and insurance.
Northwood is pioneering a program for agent training that introduces an effective model for other brokers to consider. It's called Northwood Tech Trainers.
About Northwood Trainers
Northwood deploys five field trainers to support just under 1000 agents. The ratio is effectively one trainer to every 200 agents. The field trainers also have one supervisor, bringing their total department count to six.
Tech trainers are assigned and integrated into offices and physically visit each office at least once a week. Agents can sign up for 30 or 60 minute sessions as often as they like, covering basically anything to do with technology—from the many Northwood programs, to helping setup a new phone or laptop, social networking and more. They are always available by telephone and email and additional tech support sessions can be held using JoinMe in group sessions or one on one with an agent/manager or admin.