May 24 2015
Having computer troubles? You're not alone. Unresolved tech issues are a sure way to slow your real estate business down. After all, not having access to crucial systems and information makes it hard to service clients and keep up in a competitive market.
DIY types may be able to fix their printer, wi-fi, or other problems via information gleaned from a Google search. Those less tech savvy--or those unable to invest time and energy in figuring it out themselves--should have a tech support solution available on speed dial. These solutions are often offered free to agents as a benefit from your MLS, association, or brokerage. (If not, you can always purchase them independently.) They can include various types of support from phone to live chat and beyond. Some may offer troubleshooting on computer hardware, software, and even popular real estate programs.
If you're in the market for a tech support solution, there are questions you can ask to evaluate which option is right for you, like:
Find more questions to ask in our 2015 Technology Guide. It's a free resource for real estate professionals who want to learn more about the technology products available to them.
Here is one tech support provider that is available in the Tech Guide:
For more information on the option above, download the full guide.